Customer Success Stories

At ACR Hooks, we’re proud to support the powder coating and coating industries with high-quality, Canadian-made solutions. Our customer Success stories below highlight our dedication to fast turnaround times, custom solutions, and exceptional quality.

Custom Hook with a 360 loop

Custom hooks made in canada

Challenge:
A customer needed a custom hook with a 2.5” loop for an assembly process, providing only photos and a rough sketch.

Solution:
Our team analyzed the images and drawing, crafting an exact prototype within one day.

Results:
The prototype fit perfectly, leading to an order of 500 hooks. This project highlighted our ability to deliver precise custom solutions quickly, even with minimal design details.

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In Need of a custom Locking Hook FAST!


Challenge: Needed a specialized “snap hook” or “locking hook” for their coating system. The customer had no supplier information and only a rough sketch of the design, with a tight deadline.

Solution: ACR Hooks modified its tooling to create the tight bends and locking design required. A prototype was sent within 24 hours.

Results: The customer approved the design and ordered 2,000 hooks, which were produced and shipped within two days. The custom hook is now part of our catalog.

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Needing a Wider S Hook

custom made masking hook

Challenge:
An Alberta-based custom powder coating shop needed a unique hook configuration to stabilize parts by wedging one end of our 3mm, 6” S hooks between two points before hanging from the other end. Our standard hook arc was too narrow for this specialized application.

Solution:
After discussing their requirements through calls, images, and measurements, we identified that a 5mm increase in the arc would make the hook fit perfectly. We quickly designed and produced a customized prototype, shipping it to the customer for review the same day.

Results:
The prototypes were a perfect fit. The customer placed an order for 5,000 hooks, which we produced, packed, and shipped within 48 hours. The fast turnaround allowed the customer to maintain production schedules and meet their project deadlines seamlessly.

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High-Temperature Masking Solution for Automotive Parts Plant

Customer Success Stories tape

Challenge:
A large automotive parts plant needed a reliable masking solution for a high-volume exterior part painted with multiple coats (base, pearl, and clear). The masking tape had to withstand oven curing at 105°C for 45 minutes, adhere to complex curves, and allow for easy, residue-free removal in one piece. Standard crepe tape tore under the paint thickness, leaving pieces behind.

Solution:
After consulting with the customer and trialing over ten options, we identified our Yellow PVC Fine Line Tape as the ideal solution. Its high-temperature resistance, flexibility, and clean removal capabilities met the unique demands of the part’s curved surfaces.

Results:
The Yellow PVC Fine Line Tape performed perfectly, allowing the plant to maintain production efficiency with clean, single-piece removal. This solution ensured that their automated line met quality standards for high-volume output without delays.

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Interested in working with us? Want to be part of our “Customer Success Stories”? Contact us to discuss your unique needs, and see how ACR Hooks can deliver quality solutions, fast.